Privacy controls
Data export and deletion
These instructions cover Colaka account, workspace, property, and connected Google Business Profile data. Do not include credentials or sensitive tokens in a request.
01
Disconnect Google
An organization owner or administrator can open the property's Google Business Profile module and select Disconnect & revoke. Syncing stops immediately. Colaka requests Google revocation and deletes the local encrypted credential after confirmation.
02
Request an export
Email support@colaka.com from the account email with the workspace, property, and data categories requested. Colaka will verify authority and confirm the available export format and scope before processing.
03
Request deletion
Email support@colaka.com from the account email with the workspace or property to delete. Colaka will verify ownership, identify shared-workspace effects, confirm the exact scope, and then process the approved request.
04
Google Account control
You may independently remove Colaka from the third-party access area of your Google Account. This revokes Google's authorization but does not by itself delete Colaka workspace records; use the deletion request for that.
Raw Google profile and review content is automatically assigned an expiration no later than 30 calendar days after fetch. Operational, security, consent, billing, audit, and legally required records may follow different retention rules. The exact effect of a deletion request depends on its verified scope.